Frequently Asked Questions

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Frequently Asked Questions

Residents of Dubai or the rest of the UAE only need their original valid UAE driving license. Tourists and foreigners need to have their home country’s valid driving license and also the International Driving Permit (IDP) document as well. Also, tourists from GCC countries, the UK, the USA, Europe, Canada, and a few other countries may be exempt from the IDP document.

You need to show the required driver's license documents. Also, the person renting the car has to be old enough. The minimum age to rent and drive a car in Dubai is 18 years. However, for fast sports cars, many service providers have an age limit of 25 years or more. Also, an advance deposit is required to rent a car in Dubai.

Most rental car companies in Dubai provide a full tank of fuel when you pick up the car, and you are expected to return it with a full tank as well. If you return the car with less fuel, you will be charged for refueling at a higher rate.

Rental car companies offer different insurance options, including collision damage waiver (CDW) and theft protection. You can choose the insurance that best suits your needs, but be sure to check what is included in the rental price and what additional coverage you might need.

Yes, but you need to inform the rental company in advance if you plan to drive outside Dubai. Some rental companies may charge additional fees or have restrictions on cross-border travel.

In the event of an accident or breakdown, contact the rental company immediately for instructions. Most companies provide roadside assistance and have procedures in place to handle such situations. Make sure to follow their guidance and report the incident as required.

To extend your rental period, contact the rental company as soon as possible. They will inform you about the availability of the car and any additional charges that may apply.

Returning the car late may result in additional charges. Rental companies typically charge an hourly or daily rate for late returns, so be sure to check their policy and inform them if you anticipate a delay.

Most rental companies require you to use their insurance. However, you may be able to use your own insurance if it covers rental cars and meets the company’s requirements. Check with your insurance provider and the rental company for details.

Additional drivers usually need to be registered with the rental company and may incur an extra fee. They must also meet the same requirements as the primary driver, including having a valid driving license.

Many rental companies offer unlimited mileage, but some may have a daily or total mileage limit. Check the terms and conditions of your rental agreement to understand any mileage restrictions and associated charges.

Some rental companies accept debit cards, but many prefer credit cards. Using a debit card may require additional documentation or a higher deposit. Check with the rental company to confirm their payment policies.

Report any damage to the rental company immediately. Document the damage with photos if possible and follow their instructions for resolving the issue. You may be held responsible for any repairs or costs associated with the damage.

Returning the car to a different location may incur an additional drop-off fee. Check with the rental company for their policies and fees related to one-way rentals.

If you lose the car keys, contact the rental company immediately. They will provide instructions on how to proceed and may charge a fee for replacing the keys.

Many rental cars come with GPS available as an optional extra. You can request it at the time of booking or pickup. Check with the rental company for availability and pricing.

Rental companies offer a wide range of cars, including economy, luxury, sports, and SUVs. You can select a car based on your needs and preferences. Check the rental company’s fleet for available options.

Yes, many rental companies offer short-term rentals for a few hours. This can be convenient for quick trips or errands. Check with the rental company for their short-term rental options and rates.

The minimum rental period can vary depending on the rental company. Some companies have a minimum of one day, while others may offer shorter periods. Check with the rental company for their minimum rental requirements.

Yes, if you have a valid foreign driving license, you can rent a car. Depending on your nationality, you may also need an International Driving Permit (IDP). Check with the rental company for specific requirements.

Some rental companies may have restrictions on where you can drive the car, such as off-road or out of state/country. Check with the rental company for their driving restrictions and policies.

Return the car to the agreed location at the specified time. Make sure it is clean and has a full tank of fuel if required. The rental company will inspect the car and finalize the return process.

Inspect the car for any existing damage and ensure it is clean and in good condition. Report any issues to the rental company before driving off to avoid being held responsible for pre-existing damage.

Many rental companies have a minimum age requirement of 25 years for certain vehicles. However, some companies may allow drivers under 25 with an additional fee. Check with the rental company for their age policies.

Most rental companies require a credit card for the deposit and to secure the rental. Some may accept debit cards, but it is less common. Verify the payment requirements with the rental company before booking.